Account and Data Deletion
Backstage · Last updated: June 24, 2026
Backstage accounts are created and managed inside the Backstage mobile app. You can delete your account and associated data at any time. This page explains how, what is deleted, what may be retained, and how long it takes.
Delete your account in the mobile app
- Open the Backstage mobile app.
- Go to Menu / Settings.
- Select Account.
- Tap Delete Account.
- Confirm your request. Your account and associated data will be deleted as described below.
Request deletion by email
If you cannot access the app, email hello@backstage.ltd and ask us to delete your account. Please include the email address associated with your Backstage account. We may need to verify your identity before processing the request.
What gets deleted
- Your account profile and login information.
- Your uploaded videos and audio, where technically possible.
- Your transcripts.
- Your AI results, scores, and feedback.
- Feedback you submitted and related app data tied to your account.
What may be retained
- Limited technical and security logs.
- Records needed to prevent fraud or abuse.
- Records we are required to keep for legal or tax reasons.
- Anonymized or aggregated analytics that no longer identify you, where permitted by law.
How long it takes
We process deletion requests within a reasonable period, normally within 30 days, unless legal or security reasons require a longer period.